Legal

Privacy policy

How OkayLoop handles and protects your data.

Updated Aug 2025

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), requires us to provide additional information about how we collect, use, and disclose personal information. This section applies only to California residents.
Please note, however, that these disclosures mirror the same practices and rights offered to all users in our main Privacy Policy.

This section does not apply to personal information we collect from employees or job applicants in their capacities as such; those practices are described in separate policies.


Categories of Personal Information

The following sections summarize:

  • The categories of personal information collected
  • The purposes for which we use the information
  • The categories of third parties to whom information is disclosed
  • Whether we sell or share the information (as defined by the CCPA)

Contact Information

Examples: full name, phone number, email address

Purposes of Use
Provide the Services; Communicate with you; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Customer Service Interaction Information

Includes optional surveys and support communications

Purposes of Use
Provide the Services; Communicate with you; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Product Interaction Information

Purposes of Use
Provide the Services; Communicate with you; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Internet Network and Device Information

Examples: mobile device info, IP address, interaction data

Purposes of Use
Provide the Services; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Login Information

Examples: username and password

Purposes of Use
Provide the Services; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Professional or Employment Information

Examples: company name, address, job title

Purposes of Use
Provide the Services; Communicate with you; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


Other Information

Any additional information you choose to provide, including optional profile photos

Purposes of Use
Provide the Services; Communicate with you; Analyze and improve the Services; With your consent; Comply with law or defend legal rights; Security/fraud prevention.

Categories of Third Parties
Affiliated entities; Service providers; Entities for legal purposes.

Sale/Sharing
We do not sell/share.


For more details about each category, the purposes of use, and our information disclosure practices, please review the “What we collect and why” and “When we access or disclose your information” sections of our Privacy Policy.


Your Choices Regarding “Sharing” and “Selling”

You have the right to opt out of our sale or sharing of personal information for online analytics or advertising purposes.
We do not currently sell or share personal information as defined by the CCPA and have not done so in the 12 months preceding the effective date of this Privacy Policy.


Other CCPA Rights

If we ever offer financial incentives in exchange for personal information, we will provide appropriate disclosures and obtain your consent as required by law.

The CCPA also allows you to limit the use or disclosure of sensitive personal information.
We do not use or disclose sensitive personal information except for essential business purposes that cannot be opted out of under the CCPA.

For information about your additional rights under California law and how to exercise them, please see the “Your rights with respect to your information” section of our main Privacy Policy.


Retention of Your Personal Information

Please see the “Retention of Your Information” section of our Privacy Policy for more details on how long we retain different categories of personal information.


Shine the Light Disclosure

The California “Shine the Light” law allows California residents to request information about how we disclose certain categories of personal information (as defined by that law) to third parties for their direct marketing purposes.

We do not disclose personal information to third parties for their own direct marketing purposes.

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